PRIVACY POLICY

Last Updated: May 26, 2026

At The Elm Greenwich (“The Elm,” “we,” “our,” or “us”), we respect your privacy and are committed to protecting the personal information you share with us through our website and services.

This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website, submit forms, book consultations, subscribe to communications, or otherwise interact with us online.

By using this website, you agree to the practices described below.

INFORMATION WE COLLECT

We may collect personal information that you voluntarily provide to us, including:

  • Name

  • Email address

  • Phone number

  • Mailing address

  • Information submitted through contact forms

  • Appointment or consultation requests

  • Newsletter subscription details

  • Any information you choose to provide in communications with our team

We may also automatically collect certain technical information when you use the website, including:

  • IP address

  • Browser type

  • Device information

  • Pages visited

  • Referral sources

  • Website usage and interaction data through cookies and analytics tools

HOW WE USE YOUR INFORMATION

We may use the information we collect to:

  • Respond to inquiries and appointment requests

  • Provide and improve our services

  • Communicate with you about consultations, membership, or care offerings

  • Send newsletters, updates, or marketing communications you have opted into

  • Improve website functionality and user experience

  • Monitor website performance and analytics

  • Maintain the security and integrity of our systems

  • Comply with legal and regulatory obligations

HEALTH INFORMATION

Please do not submit sensitive medical or health information through general website forms or email unless specifically requested by our clinical team through secure channels.

Any protected health information collected as part of a formal patient relationship is handled separately in accordance with HIPAA and applicable healthcare privacy laws.

Submitting information through this website does not create a doctor–patient relationship.

COOKIES & TRACKING TECHNOLOGIES

This website may use cookies and similar tracking technologies to improve functionality, analyze website traffic, and support marketing and advertising activities.

These may include tools and platforms such as:

You may adjust your browser settings to refuse cookies; however, some parts of the website may not function properly.

EMAIL COMMUNICATIONS

If you subscribe to our newsletter or marketing communications, we may send occasional updates, announcements, educational content, or promotional materials.

You may unsubscribe at any time using the unsubscribe link included in emails or by contacting us directly.

SHARING OF INFORMATION

We do not sell your personal information.

We may share information with trusted third-party service providers who assist in operating our website, business, communications, analytics, scheduling, or marketing activities, including technology and hosting providers.

We may also disclose information if required by law or to protect our legal rights, safety, or property.

DATA SECURITY

We take reasonable administrative, technical, and organizational measures to protect your information from unauthorized access, misuse, disclosure, or loss. However, no internet transmission or electronic storage method is completely secure, and we cannot guarantee absolute security.

THIRD-PARTY LINKS

This website may contain links to third-party websites or platforms. We are not responsible for the privacy practices or content of external websites.

YOUR PRIVACY RIGHTS

Depending on your jurisdiction, you may have rights relating to your personal information, including the right to:

  • Access personal information we hold about you

  • Request correction of inaccurate information

  • Request deletion of your information

  • Withdraw consent from marketing communications

  • Request information regarding how your data is used

To make a privacy-related request, please contact us using the details below.

CHILDREN’S PRIVACY

This website is not intended for children under the age of 13, and we do not knowingly collect personal information from children through the website.

CHANGES TO THIS POLICY

We may update this Privacy Policy periodically. Any changes will be posted on this page with an updated “Last Updated” date.

CONTACT

If you have any questions about this Privacy Policy or our data practices, please contact:

The Elm Greenwich
1 East Putnam Ave (Lower Level)
Greenwich, CT 06830
T: 203-935-8454
E: info@theelmgreenwich.com